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Voice & Call Agents
CallHippo
Virtual phone system and call-centre software with numbers in many countries and CRM integrations.
Spec sheet
All-in India price
₹1,900/user/mo
For a registered business, billed yearly
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 12 Nov 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Shortlist CallHippo if your sales or support team needs business numbers in several countries, especially the US, UK or Australia, with CRM logging and a dialer in one place. For India, the page lists rupee prices and unlimited minutes on an India number region, but the terms restrict connecting to Indian phone numbers over the internet service, so ask sales in writing how India calls are routed and whether your use is allowed.
Read the full verdict
Before paying, confirm that a GST invoice with your GSTIN will be issued, since the help center only says INR invoices are emailed on request. Annual plans are cheaper but cannot be cancelled for a refund, so start monthly until call quality in your key regions is proven. Teams calling mostly within India may find an Indian cloud telephony provider with its own licences a simpler fit.
FindThatSoftware has source-checked this listing and keeps 7 public sources visible for buyer verification.
In short
CallHippo is listed under Voice & Call Agents, reviewed for Indian buyers. It costs about ₹1,900/user/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for sales/support teams needing virtual numbers; a poor fit for solo users hoping to stay free, because the Basic tier is free only for six months and every number is charged throughout.
What CallHippo costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per user per month, billed yearly
₹1,900
CallHippo is billed in rupees at ₹1,900/user/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹22,800/yr). Without reclaim, add 18% for about ₹2,242 a month.
- Sticker price
- ₹1,900/user/mo
- GST
- 18%, reclaimable if registered
- Registered per user per month
- ₹1,900
- Registered per user per year
- ₹22,800
- If you can't reclaim GST
- ₹2,242
- Try first
- Free trial before you commit budget.
- Watch for
- Plans are per user, billed monthly or yearly, and prices change with the phone number region you pick and the currency, so check the India region rather than the default US and Canada view.
More
Local taxes are added on top and all charges are non-refundable; on an annual plan you owe the full year even if you cancel early. The free Basic tier lasts only six months from signup, after which you must move to a paid plan, and numbers are charged separately throughout.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than CallHippo? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho CallHippo fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is CallHippo?
CallHippo is a cloud business phone system run from Ahmedabad, India, under Indian law. It sells virtual numbers in the US, Canada, UK, Australia, India and a growing list of other countries, with calling through desktop, mobile, web and Chrome extension apps. Plans add IVR menus, call recording, routing rules, power and parallel dialers, call analytics and integrations with CRMs such as HubSpot, Salesforce, Zoho and Pipedrive. The company also sells a WhatsApp Business API inbox, an omnichannel inbox and AI voice agents as separate products or add-ons. Its own terms bar connecting to Indian landline or mobile numbers over the internet service without the licences Indian law requires, so India calling deserves a direct question before you buy.
What you gain, and what you give up.
The case for
- Rupee prices are published for an India number region, and Indian billing addresses are invoiced in rupees once the accounts team switches the currency
- A 10 day trial runs without a card, so number quality and call routing can be checked before any payment
- Every paid plan includes unlimited calling minutes within the chosen number region, and Professional adds call recording, multilingual IVR and call transcription
The catch
- All subscription charges are non refundable, and an annual plan must be paid in full even if you cancel before the term ends
- Cancelling the account deactivates every CallHippo number allocated to you, so an advertised business number is lost unless ported first
- The terms bar connecting to Indian landline or mobile numbers over the service without licences required under Indian law, which sits awkwardly with the India minutes on the pricing page
- Rupee billing is set up manually by the accounts team, rupee invoices cannot be downloaded from the dashboard, and the help center lists only cards and PayPal as payment methods
Best for
- Sales/support teams needing virtual numbers
- Businesses calling across countries
- Teams wanting CRM-integrated dialing
Who should avoid it
- Solo users hoping to stay free, because the Basic tier is free only for six months and every number is charged throughout
- Businesses that advertise one phone number widely, because ending the subscription deactivates the number rather than parking it
- Teams that mainly call Indian customers and need clear regulatory cover for domestic calling
India readiness
How well CallHippo fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
Compare CallHippo
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How CallHippo compares
Against the 7 other cloud telephony tools we list, from what we verified on each vendor’s own pages.
Less common among the other cloud telephony tools
Recorded for CallHippo and for at most a third of the 7 others we list.
- AI copilot
- Audit log
- Chatbot
- Developer API
- Instagram dm channel
- IP whitelisting
- Omnichannel inbox
- Rcs messaging
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Similar tools to CallHippo
Compare practical options in the same category by price, fit, and caveats.
- AcefoneIndian sales or support teams of five to fifty agents that need calling with unlimited domestic minutes₹1,599/user/mo
- SkipCallsIndian agencies or service firms with US or Canadian customers who need a local US or Canadian number answered around the clock, provided support agrees to issue one to an account based outside those countries₹2,061/mo
- OzonetelIndian sales/support contact centresCustom
Where CallHippo fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
Software stack to set up sales CRM and WhatsApp support for a 10-person D2C brand in India
Track every lead and order in an INR-billed CRM like Bigin or Zoho CRM, run sales and support on WhatsApp through an India-built API tool like Interakt or Gallabox, and back it with a help desk and cloud telephony so nothing falls through the cracks.
12 toolsIndia
Software stack to run a real estate brokerage in India
Put every lead in a real-estate CRM, follow up on WhatsApp, run calls through cloud telephony, collect token and booking money online, and keep GST-clean books.
13 toolsIndia
Software stack to automate customer support for an online store in India
Stand up a help desk as the backbone, put an AI agent trained on your policies in front of it, automate WhatsApp because that is where Indian shoppers message, add voice only for COD and delivery issues, and measure CSAT.
18 toolsIndia
What we verified about CallHippo
Read from CallHippo’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What CallHippo does
Features we confirmed82
- WhatsApp business API
- WhatsApp Business API is a named product module
- Webhook triggers
- webhook is one of the integrations listed on the Starter plan
- Warm transfer
- warm transfer is listed among Pro Suite features
- Voicemail drop
- AI voicemail drop is listed in the Pro Suite feature set
- Voicemail
- voicemail is included even on the free Basic plan
- Virtual phone numbers
- core product sells dedicated business numbers per user
- Two factor auth
- 2FA is available even on the free Basic plan
- SSO SAML
- single sign-on is listed on Ultimate and Platinum
- Speech analytics
- speech analytics is bundled into the Enterprise plan
- Skill based routing
- skill based call routing is included from the Bronze plan
- Sentiment analysis
- AI Copilot add-on includes sentiment analysis of calls
- Role based permissions
- role based access control appears from the Professional plan
- Rcs messaging
- RCS is listed among Omnichannel Inbox channels
- Predictive dialer
- predictive dialer is a named solution on the site
- Power dialer
- Power Dialer is a named product included in Enterprise
- Omnichannel inbox
- Omnichannel Inbox unifies chats and calls in one place
- Number porting
- site says you can transfer existing phone numbers to CallHippo
- Number masking
- number masking appears in the Pro Suite feature comparison
- IP whitelisting
- IP whitelisting is listed among Pro Suite features
- Instagram dm channel
- Instagram appears in the Omnichannel Inbox channel list
- Developer API
- API documentation link and developer support are advertised
- Mobile app
- desktop and mobile apps are available from the Basic plan
- Chatbot
- chatbot is listed as an Omnichannel Inbox channel
- Call whisper
- Platinum offers real-time agent coaching the customer cannot hear
- Call transcription
- call transcription is listed on Professional and the Bronze tier
- Call recording
- call recording for quality monitoring and compliance from Professional
- Call blocking
- Ultimate blocks unwanted callers and spam numbers
- Blind transfer
- blind transfer is listed alongside warm transfer
- Auto dialer
- auto dialer appears among the listed calling features
- Audit log
- Starter tracks account changes and user actions for compliance
- Voice AI agent
- AI Voice Agent add-on handles calls and conversations automatically
- AI copilot
- AI Copilot is a $10 per user add-on for call intelligence
- After call work
- Silver gives agents dedicated wrap-up time after calls
- Agent availability management
- manage agent availability is listed on the Silver plan
- Agent leaderboard
- Silver adds a gamified leaderboard with real-time rankings
- AI appointment booking
- voice agents qualify leads and book demos on your calendar
- AI call summary
- call summary appears under Ultimate and Silver analytics
- Answering machine detection
- automatic machine detection is listed under Business Phone System
- Business hours routing
- Basic already defines operating hours per number for routing
- Call barging
- Platinum lets supervisors join ongoing calls to assist agents
- Call disposition tagging
- Silver lets agents tag call outcomes for follow-up and reporting
- Call queuing
- call queuing is a listed telephony feature in the footer
- Cascading call distribution
- Professional routes calls to agents in a priority sequence
- Click to dial
- click to dial is listed even on the free Basic plan
- Cnam caller name
- CNAM add-on shows your business name on US incoming calls
- Compliance call recording
- Platinum adds consent notification recording for regional laws
- Conference calls
- conference calls appear in the Pro Suite feature list
- Country blocking
- Starter restricts outbound calls to specific countries
- CRM based vip routing
- Ultimate routes calls to the lead owner based on CRM data
- Csat scoring
- CSAT score is a Platinum supervisor feature
- Custom caller id
- custom caller ID is a Pro Suite feature
- Custom greetings
- Professional lets you upload personalised welcome messages
- Did auto rotate
- Auto Rotate cycles caller IDs and is a named feature
- Forward to device
- Starter routes incoming calls to a mobile or alternative device
- Hide number from agent
- Platinum hides customer phone numbers from agents for privacy
- Holiday routing
- Ultimate configures special handling for holidays and non-business days
- International numbers
- Enterprise advertises unlimited calling to 48 countries and global numbers
- Lifetime call logs
- Professional and Silver upgrade call log retention to lifetime
- Live call monitoring
- Silver lets supervisors listen to ongoing calls in real time
- Multilevel IVR
- multilevel IVR builds multi-step phone menus on Ultimate
- Multilingual IVR
- Professional adds IVR menu options in multiple languages
- Outcome based AI agent
- Outcome-Based Voice Agents charge only per demo booked
- Parallel dialer
- Parallel Dialer product does AI simultaneous calling
- Pause resume recording
- Silver plan lets agents pause recording during sensitive portions
- Ring all devices
- Starter rings all logged-in devices simultaneously
- Shared email inbox
- email is one of the unified Omnichannel Inbox channels
- Smart did routing
- Smart DID Routing sends calls to the best available agent
- Smart failover
- Smart Failover retries calls with an alternate caller ID
- SMS mms
- SMS text messages and MMS are available from the Basic plan
- SMS templates
- Starter adds saved SMS templates for one-click texting
- Softphone
- softphone plus desktop and mobile apps are listed features
- Spam number monitoring
- Spam Watch add-on monitors numbers to reduce spam flagging
- Spam remediation service
- a paid remediation service removes spam status from a number
- Sticky agent
- sticky agent is listed under Business Phone System features
- Talk ratio analysis
- AI Copilot lists talk ratio analysis among its outputs
- Target vs achievement
- Platinum sets performance goals and tracks progress against targets
- Telegram channel
- Telegram is one of the Omnichannel Inbox channels
- Timezone aware dialing
- AI Global Connect shows caller timezone before dialling
- Topic tracker
- AI Copilot includes key topics analysis and a custom topic tracker
- Voicemail transcription
- AI voicemail transcription converts voicemail audio to text
- WhatsApp broadcast
- WhatsApp Broadcast is listed under the WhatsApp Business API product
- White label AI voice agent
- footer advertises a white label AI voice agent programme
What people use it for5
- Support customers on WhatsApp
- WhatsApp Business API module handles live chat and automation
- Capture and qualify leads
- voice agents perform automated lead qualification
- Monitor agent performance
- leaderboards, CSAT and target tracking measure agent output
- Run a calling operation
- call centre solution with IVR, queues and supervisors is a named product
- Book demos automatically
- outcome-based agents call inbound leads and book demos end to end
Works with40
- Zoho CRM
- Zoho is named in the integrations marketplace and plan cards
- Zoho analytics
- Zoho Analytics appears in the sales teams integration category
- Zendesk
- Zendesk appears on the Ultimate and Platinum plan cards
- Zapier
- Zapier is available from the Starter plan
- Woocommerce
- Woo Commerce appears among e-commerce integrations
- Vtiger
- Vtiger appears among the CRM integrations
- Typeform
- TypeForm integration is listed in the marketplace
- Trello
- Trello appears under productivity integrations
- Slack
- Slack is one of the Starter plan integrations
- Shopify
- Shopify is in the e-commerce integrations category
- Servicenow
- ServiceNow is listed under helpdesk integrations
- Salesforce
- Salesforce appears on the higher plan cards and integrations page
- Power BI
- Microsoft Power BI is listed under data and reporting
- Pipedrive
- Pipedrive is shown on the Starter and Bronze integration icons
- Odoo
- Odoo appears under recruitment and ERP integrations
- Monday com
- Monday is listed among CRM integrations
- Microsoft teams
- Microsoft Team appears under productivity integrations
- Microsoft dynamics
- Microsoft Dynamics is listed in the CRM integrations
- Marketo
- Marketo appears in the survey and marketing category
- Make
- Make is listed in the integrations marketplace
- Mailchimp
- Mailchimp is listed under survey and marketing integrations
- Magento
- Magento 1X appears in the e-commerce integration list
- Leadsquared
- LeadSquared, an Indian CRM, appears in the CRM integrations
- Kylas
- Kylas, an Indian CRM, is listed in the integrations marketplace
- Intercom
- Intercom is listed under helpdesk integrations
- Hubspot
- HubSpot is listed on Professional, Silver and Platinum cards
- Greenhouse
- Greenhouse appears in the integrations marketplace
- Gong
- Gong appears in the productivity integrations list
- Freshsales
- FreshSales appears under sales team integrations
- Freshdesk
- Freshdesk is listed twice in the integrations marketplace
- Calendly
- Calendly is listed among productivity integrations
- Bitrix24
- Bitrix24 is listed in the CRM integrations
- Bigcommerce
- BigCommerce is listed in the e-commerce integrations
- Bamboohr
- Bamboo HR is listed under recruitment and ERP integrations
- Attio
- Attio appears among the CRM integrations
- Asana
- Asana is listed under productivity integrations
- Airtable
- Airtable appears in the productivity integration list
- Activecampaign
- ActiveCampaign appears under CRM integrations
- Kapture
- Kapture, an Indian CX platform, is listed under productivity
- Workable
- Workable is listed under recruitment and ERP
Terms, compliance and how you buy34
- Us incorporated
- contact page also lists a Claymont, Delaware United States address
- Taxes extra
- pricing page says local taxes apply in addition to listed prices
- Self serve signup
- Basic offers a sign up now button without a sales call
- Sales team oriented
- plans are framed around sales teams, connect rates and demos booked
- No card required
- our research notes the 10-day trial runs without a card
- Dedicated account manager
- dedicated account manager is listed from Ultimate and Enterprise
- Annual discount
- yearly billing is advertised as saving three months of cost
- Affiliate program
- footer links to an affiliate programme and partner scheme
- Addon heavy pricing
- voice agent, Call Scribe, dashboard user, CNAM and SMS are separate add-ons
- 10 day free trial
- every paid tier advertises a 10-day free trial
- 24 7 phone support top tier
- 24x7 and phone support appear only on the highest tiers
- 50 plus integrations
- each plan card advertises 50+ integrations in the marketplace
- A2p registration required
- US and Canada SMS needs A2P approval taking two to four weeks
- AI addon costs more than seat
- AI Voice Agent is 4,400 rupees against a 1,300 rupee Bronze seat
- Business use only
- fair usage restricts the service to business or home office use
- Enterprise 50 user minimum
- the INR Enterprise plan requires a minimum of 50 users
- Fair usage policy limits
- a ten-point fair usage policy governs calling volume and behaviour
- Free plan expires after 6 months
- fair usage note says Basic is free only for the first six months
- Free tier numbers still paid
- Basic is $0 per user but you pay only for the numbers
- India office
- contact page lists an Ahmedabad address at Iconic Shyamal
- INR pricing published
- Pro Suite tiers are quoted in rupees at 1300, 1900 and 3200
- Multi currency billing
- pricing page offers USD, AUD, CAD, EUR, GBP and INR
- No auto dialing on office plan
- fair usage prohibits auto-dialing, predictive dialing and trunking
- Non refundable
- subscription charges are non refundable including for non use
- No reselling without permission
- reselling or transferring the service needs written permission
- Number lost on cancellation
- cancelling deactivates every CallHippo number allocated to you
- Parallel call capacity cap
- parallel calls may not exceed 30 percent of total call capacity
- Per number hourly call cap
- outgoing calls to the same number cannot exceed 10 per hour
- Quote only enterprise
- Enterprise shows custom pricing and a contact sales button
- Sla enterprise only
- a service level agreement appears only on the Enterprise tier
- Toll free excluded from unlimited
- unlimited calling does not apply to premium or toll-free numbers
- Two seat minimum
- the Starter plan states a minimum of 2 users
- Unlimited calling us canada only
- unlimited minutes apply only to domestic US and Canada calls
- Usage billed voice minutes
- AI voice agent calling is billed separately at $0.25 per minute
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- CallHippo help: Indian billing address and INR billinghttps://support.callhippo.com/support/solutions/articles/10000002962-how-to-update-the-billing-address-
- CallHippo help: invoices and INR billinghttps://support.callhippo.com/support/solutions/articles/10000099568-how-to-check-the-pending-and-past-invoices-from-the-dashboard-
- CallHippo help: payment methodshttps://support.callhippo.com/support/solutions/articles/10000099567-how-to-update-the-card-details-or-payment-method-
- CallHippo pricinghttps://callhippo.com/pricing
- CallHippohttps://callhippo.com/
- CallHippo privacy policyhttps://callhippo.com/privacy/
- CallHippo terms of usehttps://callhippo.com/terms/
Verified against the sources above. How we research & rate software →
CallHippo questions
Does CallHippo give a GST invoice in India?
- CallHippo issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is CallHippo good for Indian small businesses?
- It suits sales/support teams needing virtual numbers. It bills in rupees and issues a GST invoice, so a registered business claims the GST back. It is not the right pick for solo users hoping to stay free, because the Basic tier is free only for six months and every number is charged throughout.
Does CallHippo have a free plan?
- CallHippo does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
What users say
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