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WhatsApp Business
ConvoCrew
AI agent and shared inbox for WhatsApp Business that answers from your own documents, hands off to staff, and sends booking and payment links.
Spec sheet
All-in India price
₹2,399/mo
For a registered business, billed yearly
- Free plan
- Not available
- Free trial
- Available
- Status
- Curated 31 Oct 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Shortlist ConvoCrew if you are a small Indian business that gets a steady flow of inbound WhatsApp questions and wants an AI to answer them from your own catalogue or FAQ outside office hours. It is billed in rupees with a 14-day trial that the vendor says needs no card, and every plan has unlimited AI conversations, so the bill is predictable apart from Meta's own message charges.
Read the full verdict
Before paying, ask for a GST invoice in writing, since the site never mentions GST, and confirm the refund window, because the refund page itself says its 14-day window is a placeholder not yet confirmed. The product is young (the company domain was registered in August 2026) and shows few signs of broadcast campaigns, templates management or an open API, so if you need marketing broadcasts at volume, a more established WhatsApp platform like WATI or Interakt is the safer pick. Its edge is a narrower, AI-first support inbox with clear handoff rules rather than a full marketing suite.
FindThatSoftware has manually reviewed this listing against 10 public sources. Check source links before buying because pricing and availability can change.
In short
ConvoCrew is listed under WhatsApp Business, reviewed for Indian buyers. It costs about ₹2,399/mo before GST, billed in rupees. FindThatSoftware rates it best for small shops, online stores, clinics and property businesses that miss WhatsApp enquiries after hours; a poor fit for brands whose main need is bulk WhatsApp broadcast campaigns, since the site does not describe a campaign or template module.
What ConvoCrew costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per month, billed yearly
₹2,399
ConvoCrew is billed in rupees at ₹2,399/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹28,788/yr). Without reclaim, add 18% for about ₹2,831 a month.
- Sticker price
- ₹2,399/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹2,399
- Registered per year
- ₹28,788
- If you can't reclaim GST
- ₹2,831
- Try first
- Free trial before you commit budget.
- Watch for
- Plans are priced in rupees and billed in advance monthly or annually, with annual billing about a fifth cheaper and charged as one yearly payment; subscriptions auto-renew until cancelled and cancellation takes effect at the end of the paid period with no proration.
More
Meta's WhatsApp per-message charges are billed by Meta separately and are not included in any plan. The site does not say whether prices include GST, and the refund page offers a case-by-case refund within 14 days of a charge but flags that window as an unconfirmed placeholder. Voice note transcription and the retrieval-based knowledge base start on Growth, and the Scale plan's SLA terms are not published, so ask for them in writing.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than ConvoCrew? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho ConvoCrew fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is ConvoCrew?
ConvoCrew is a WhatsApp customer support product from Anarchy Labs LLP, an Indian firm, aimed at Indian SMBs. It connects your number through Meta's WhatsApp Cloud API to a shared inbox where an AI agent, which the terms say runs on OpenAI models, replies from the PDFs, Word documents, text files and CSVs you upload. The vendor says the AI hands a chat to staff as soon as a team member replies, transcribes customer voice notes on the Growth and Scale plans, and can share Cal.com booking slots and Razorpay or Cashfree payment links inside the conversation, with a Kanban board for tracking contacts as leads. It is a web app with three self-serve plans that differ by WhatsApp numbers and staff seats, all with unlimited AI conversations, and Meta's per-message WhatsApp charges are billed separately. The privacy policy says data sits with US sub-processors (Supabase on AWS us-west-1, Vercel, OpenAI), and some industry pages such as education and restaurants are still marked coming soon.
What you gain, and what you give up.
The case for
- Unlimited AI conversations on every plan, so pricing scales with numbers and seats rather than message volume
- The vendor says the AI only answers from uploaded documents, says it does not know otherwise, and steps aside the moment staff reply
- Rupee pricing with a 14-day trial that the vendor says needs no credit card, and about a fifth off on annual billing
The catch
- The refund page carries a visible note that its 14-day refund window is a placeholder not yet confirmed as company policy, and the terms say fees are non-refundable except where the refund policy says otherwise, so the refund position is unsettled
- GST treatment is not stated anywhere on the pricing, terms or refund pages, so it is unclear whether prices include GST or whether a GST invoice is issued
- Customer and conversation data is processed outside India (Supabase on AWS us-west-1, Vercel, OpenAI) per the privacy policy
- Young product: company domain registered in August 2026, contact page lists a personal Gmail address for a team member, and the contact page claims 99.9 percent uptime while the terms say no uptime SLA is guaranteed
- Voice note transcription and the retrieval-based knowledge base are listed only on Growth and Scale, and the Scale plan's SLA is not spelled out while the terms say uptime is not guaranteed without a separate written agreement
Best for
- Small shops, online stores, clinics and property businesses that miss WhatsApp enquiries after hours
- Teams that want AI replies grounded only in their own uploaded documents with automatic staff handoff
- Businesses that want to share Razorpay or Cashfree payment links and Cal.com bookings inside WhatsApp chats
Who should avoid it
- Brands whose main need is bulk WhatsApp broadcast campaigns, since the site does not describe a campaign or template module
- Buyers who need data stored in India, as the vendor lists US-hosted sub-processors
- Larger support teams needing SSO, granular roles or a published API
India readiness
How well ConvoCrew fits an Indian business operationally, from the verified pricing and company facts we hold.
- –GST invoice
Not verified yet.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
Compare ConvoCrew
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How ConvoCrew compares
Against the 8 other WhatsApp business tools we list, from what we verified on each vendor’s own pages.
Less common among the other WhatsApp business tools
Recorded for ConvoCrew and for at most a third of the 8 others we list.
- AI customer service agent
- Analytics dashboard
- Appointment reminders
- Kanban board
- Knowledge base
- Pipeline management
- Speech to text
- WhatsApp shared inbox
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
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What we verified about ConvoCrew
Read from ConvoCrew’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What ConvoCrew does
Features we confirmed17
- WhatsApp shared inbox
- Homepage: single inbox where AI handles first reply and team takes over
- WhatsApp chatbot
- Homepage AI chatbot section
- WhatsApp business API
- Pricing FAQ: connects to WhatsApp Business Platform (Cloud API)
- Visual flow builder
- Homepage automation flows: build triggers, conditions and handoffs visually, no code
- Speech to text
- Homepage: voice note transcription, AI replies in text (Growth and Scale)
- Pipeline management
- Homepage lead pipeline: every new chat becomes a card, drag between stages
- Payment links
- Homepage: one-tap Razorpay or Cashfree payment links in chat
- Knowledge base
- Homepage: upload PDFs, docs, FAQs; RAG-powered knowledge base on Growth and Scale
- Kanban board
- Homepage contact pipeline: track conversations on a Kanban board
- In chat payments
- Homepage payments in chat section
- Human handoff
- Homepage: smart handoff detection, AI pauses when staff reply
- Contact tagging
- Homepage lead pipeline: tag and filter contacts
- Appointment reminders
- Healthcare solution page: automatic reminders sent before every visit
- Appointment booking
- Homepage appointment booking via Cal.com with confirmations and reschedule in chat
- Analytics dashboard
- Homepage usage transparency: token spend, message volume and cost on dashboard
- AI customer service agent
- Homepage: AI agent answers in your voice around the clock, trained on your docs
- Abandoned cart recovery
- E-commerce solution page: AI follows up abandoned carts and shares a payment link
What people use it for5
- Take online bookings
- Homepage appointment booking section: customers book slots on WhatsApp through Cal.com
- Support customers on WhatsApp
- Homepage hero: AI answers WhatsApp customers in seconds, built for Indian SMBs on WhatsApp Business
- Sell over WhatsApp
- Homepage and e-commerce page: AI shares pricing and a payment link to close the sale in chat
- Deflect support tickets
- Homepage: AI answers from uploaded knowledge base 24/7 and hands off only when needed
- Collect payments on WhatsApp
- Homepage payments in chat: send a Razorpay or Cashfree link without leaving the conversation
Works with5
- Pricing FAQ: you connect your own WhatsApp Business number via Meta Business account
- Razorpay
- Homepage: send a Razorpay payment link from your account in chat
- Google sheets
- Homepage and e-commerce page: connects with Google Sheets
- Cashfree
- Homepage: send a Cashfree payment link in chat
- Cal com
- Homepage and solution pages: connect Cal.com for bookings
Terms, compliance and how you buy12
- Self serve signup
- Pricing page: start free trial on all plans
- No refund for unused months
- Refund policy: no proration or refund for unused portion when cancelling midway
- No india data residency
- Privacy policy sub-processors: Supabase AWS us-west-1, Vercel, OpenAI in USA
- No card required
- Homepage: 14-day free trial, no credit card
- Monthly or annual billing
- Pricing page monthly and annual toggle
- India founded
- Footer: product of Anarchy Labs LLP; terms governed by Indian law, Mumbai courts
- Encryption at REST and in transit
- Privacy policy section 9: TLS 1.2+ in transit, AES-256 at rest
- Cancellation effective at cycle end
- Refund policy section 3
- Cancel anytime
- Pricing FAQ: no lock-in contracts, cancel anytime from account settings
- Auto renewal default
- Refund policy section 2: subscription renews automatically
- Annual discount
- Pricing toggle: Annual, save 20%
- Unlimited AI conversations
- Pricing page: every plan includes unlimited AI conversations (new phrase)
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- ConvoCrew pricing page (monthly and annual)https://convocrew.app/pricing
- Homepage: 14-day free trial, no credit cardhttps://convocrew.app/
- Healthcare solution page: bookings and remindershttps://convocrew.app/solutions/healthcare
- Homepage product and feature sectionshttps://convocrew.app/
- E-commerce solution page: Cal.com, Razorpay, Cashfree, Google Sheetshttps://convocrew.app/solutions/ecommerce
- Solutions overview by industryhttps://convocrew.app/solutions
- Contact page (team contacts, response time)https://convocrew.app/contact
- Privacy Policy (sub-processors and data location)https://convocrew.app/privacy
- Refund and Cancellation Policyhttps://convocrew.app/refund
- Terms of Service (entity, governing law, OpenAI use, payment terms)https://convocrew.app/terms
Editorially curated, with deeper source-checking in progress. How we research & rate software →
ConvoCrew questions
Does ConvoCrew give a GST invoice in India?
- Whether ConvoCrew issues an India GST invoice is not verified yet. Foreign-billed tools usually don't, in which case a registered business reclaims GST via reverse charge; confirm the vendor's billing before you buy.
Is ConvoCrew good for Indian small businesses?
- It suits small shops, online stores, clinics and property businesses that miss WhatsApp enquiries after hours. It bills in rupees, so there is no card forex markup. It is not the right pick for brands whose main need is bulk WhatsApp broadcast campaigns, since the site does not describe a campaign or template module.
Does ConvoCrew have a free plan?
- ConvoCrew does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
What users say
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