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Bigin by Zoho alternatives in India

Close ranks first here on the reasons people leave Bigin by Zoho and on shared features, but the right pick depends on whether you weigh price, simplicity, automation, or scale most.

6 alternatives, weighed against Bigin by Zoho

Plain-English recommendation

This page exists for buyers who already found a known tool but still need to understand the practical trade-offs.

Why people look for Bigin by Zoho alternatives

Bigin by Zoho is a solid choice for Solo users and small teams starting with pipeline CRM., but it is not the right fit for everyone. The most common reasons buyers on this page are weighing a switch:

Teams that already run complex automation, because automation counts stop at 30 on Express and 100 on the top Bigin 360 tier.
Custom fields are capped at 10 on Express, 25 on Premier and 50 on Bigin 360, which is tight past a simple sales process.
Mass email and file storage only appear on Bigin 360 at 18 dollars per user, with 1,000 mass emails a day and 5 GB storage.

Pricing note: Advanced CRM features may require moving to Zoho CRM. Start from your actual constraint (cost, complexity, or a missing workflow) and pick the alternative below that fixes it without creating new operational mess.

Alternatives

Best Bigin by Zoho alternatives to compare

Close

A sales CRM focused on outbound calling, email, and sales productivity.

Covers the same: Call recording, Custom fields, Data enrichment, Email open tracking

Starting price: $1/mo
Free plan: Not listed
Data status: Source checked 1 Aug 2026

Paid plans from $1/mo, scaling to higher tiers (billed annually; monthly is higher). 14-day trial, no card required. Calling and SMS are usage-based. USD-billed, so add forex and GST for India. Confirm on vendor site.

Better fit when

Inside and outbound sales teams that live on the phone

Watch out for

Indian sales teams texting Indian numbers, because the pricing page names the United States, Canada, Britain and Australia for SMS and not India.

Source trail

Close pricing Close

View Close profile Visit Close

Freshsales

A sales CRM from Freshworks with pipeline, communication, and automation features.

Covers the same: Audit log, Contact management, Custom fields, Duplicate detection

Starting price: ₹749/user/mo
Free plan: Available
Data status: Source checked 13 Jul 2026

Some automation and advanced sales features require higher plans.

Better fit when

Indian SMB and mid-market sales teams

Watch out for

Support teams planning heavy chatbot use, because Freddy sessions bill at 49 dollars per 100 and the free 500 session allowance runs once per account.

Source trail

Pricing page Product page

View Freshsales profile Visit Freshsales

Copper

A CRM built around Google Workspace workflows.

Covers the same: Contact management, Data enrichment, Email open tracking, Mobile app

Starting price: $23/user/mo
Free plan: Not listed
Data status: Source checked 29 Jul 2026

Paid plans from $23/user/mo per seat, billed annually, with higher-priced Professional and Business tiers (monthly billing is higher). Free trial, no card. USD. Confirm on vendor site.

Better fit when

Teams that use Gmail heavily and want CRM close to inbox workflows.

Watch out for

Microsoft 365 shops, because the auto capture that justifies Copper's price runs on Gmail and Calendar with no Outlook equivalent

Source trail

Copper pricing Copper

View Copper profile Visit Copper

Zoho CRM

A broad CRM suite with strong value for small and mid-sized teams.

Covers the same: AI agents, Contact management, Data enrichment, Mass email

Starting price: ₹800/user/mo
Free plan: Available
Data status: Source checked 19 Jul 2026

Plan limits and add-ons can change the real monthly cost.

Better fit when

Indian SMB and mid-market sales teams

Watch out for

Teams sending large campaign volumes straight from the CRM, because the daily mass email cap is edition based and stops at 2,500 per organisation.

Source trail

Pricing page Product page

View Zoho CRM profile Visit Zoho CRM

Pipedrive

A sales pipeline CRM built around deal tracking and sales activity management.

Covers the same: Audit log, Contact management, Custom dashboards, Data enrichment

Starting price: $14/user/mo
Free plan: Not listed
Data status: Source checked 19 Jul 2026

There is no permanent free plan; paid seats are required after trial.

Better fit when

SMB sales teams wanting visual pipelines

Watch out for

Indian buyers who need a GST invoice from a local entity, because Pipedrive bills in dollars or euros with no rupee option.

Source trail

Pricing page Product page

View Pipedrive profile Visit Pipedrive

HubSpot CRM

A popular free CRM foundation with strong marketing and sales expansion paths.

Covers the same: Pipeline management

Starting price: ₹1,670/user/mo
Free plan: Available
Data status: Source checked 1 Aug 2026

Advanced automation and reporting usually require paid hubs.

Better fit when

SMBs and startups wanting an easy all-in-one CRM and marketing

Watch out for

Small teams that need Professional features on a Starter budget, because nothing sits between 9 dollars and 90 dollars per seat per month.

Source trail

Pricing page Product page

View HubSpot CRM profile Visit HubSpot CRM

Keep researching

More on Sales & CRM / CRM

Questions

What is the best Bigin by Zoho alternative in India?

Close is the first alternative to check for many India-first buyers because it gives a different trade-off profile from Bigin by Zoho: Best for outbound-heavy sales teams; weaker for teams that mainly want a free contact database.

Is there an India-based alternative to Bigin by Zoho?

Zoho CRM is an India-based alternative to Bigin by Zoho. India-based tools more often bill in INR, issue a GST invoice, and offer IST-hours support, which removes the card forex markup and the reverse-charge paperwork. Compare them on real all-in cost and fit before switching.

When should I not switch away from Bigin by Zoho?

Solo users and small teams starting with pipeline CRM.

How should Indian businesses compare CRM tools?

For Sales & CRM / CRM, compare the real monthly cost (in INR, with GST in mind), free-plan limits, setup complexity, India-specific support and integrations, and who each tool is wrong for. The cheapest CRM tool is not always the best fit if it adds manual work later.

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Why people look for Bigin by Zoho alternatives

Teams that already run complex automation, because automation counts stop at 30 on Express and 100 on the top Bigin 360 tier.

Custom fields are capped at 10 on Express, 25 on Premier and 50 on Bigin 360, which is tight past a simple sales process.

Mass email and file storage only appear on Bigin 360 at 18 dollars per user, with 1,000 mass emails a day and 5 GB storage.

Best Bigin by Zoho alternatives to compare

Close

A sales CRM focused on outbound calling, email, and sales productivity.

Covers the same: Call recording, Custom fields, Data enrichment, Email open tracking

Starting price: $1/mo
Free plan: Not listed
Data status: Source checked 1 Aug 2026

Better fit when

Inside and outbound sales teams that live on the phone

Watch out for

Indian sales teams texting Indian numbers, because the pricing page names the United States, Canada, Britain and Australia for SMS and not India.

Source trail

Close pricing Close

View Close profile Visit Close

Freshsales

A sales CRM from Freshworks with pipeline, communication, and automation features.

Covers the same: Audit log, Contact management, Custom fields, Duplicate detection

Starting price: ₹749/user/mo
Free plan: Available
Data status: Source checked 13 Jul 2026

Some automation and advanced sales features require higher plans.

Better fit when

Indian SMB and mid-market sales teams

Watch out for

Support teams planning heavy chatbot use, because Freddy sessions bill at 49 dollars per 100 and the free 500 session allowance runs once per account.

Source trail

Pricing page Product page

View Freshsales profile Visit Freshsales

Copper

A CRM built around Google Workspace workflows.

Covers the same: Contact management, Data enrichment, Email open tracking, Mobile app

Starting price: $23/user/mo
Free plan: Not listed
Data status: Source checked 29 Jul 2026

Paid plans from $23/user/mo per seat, billed annually, with higher-priced Professional and Business tiers (monthly billing is higher). Free trial, no card. USD. Confirm on vendor site.

Better fit when

Teams that use Gmail heavily and want CRM close to inbox workflows.

Watch out for

Microsoft 365 shops, because the auto capture that justifies Copper's price runs on Gmail and Calendar with no Outlook equivalent