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FindThatSoftwareSoftware catalog
CRM
Close
A sales CRM focused on outbound calling, email, and sales productivity.
✓ Source-checked profile2 sources cited
FindThatSoftware verdictEditorial ruling
Best for outbound-heavy sales teams; weaker for teams that mainly want a free contact database.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Close?
Use it if inside and outbound sales teams that live on the phone. Avoid it if indian sales teams texting Indian numbers, because the pricing page names the United States, Canada, Britain and Australia for SMS and not India.
Spec sheet
- Starting price
- ₹99/mo$1/mo sticker
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 1 Aug 2026
- Source trail
- 2 public sources
Work at Close?
Claim this listing to verify your details, correct pricing, and reach Indian buyers comparing tools right now.
Claim this listing →In short
Close is a sales & crm / crm for Indian buyers. All-in it runs about ₹99/mo for a GST-registered business ($1/mo sticker plus about 3.5% card forex). It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for inside and outbound sales teams that live on the phone, and a poor fit if indian sales teams texting Indian numbers, because the pricing page names the United States, Canada, Britain and Australia for SMS and not India.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Calling, SMS and email run inside the CRM rather than through a bolted-on dialer, with phone lines renting from one dollar per line monthly.
- A 30 day money back guarantee with no questions asked covers the first payment, including a full year bought upfront.
- Every plan down to the nine dollar Solo tier includes monthly AI credits, so trying the AI agent needs no separate subscription.
The catch
- The advertised saving of up to 50 percent on annual billing only holds on Solo, while Growth falls from 109 to 99 dollars.
- IVR, call routing and call recording are paid add-ons, at 19 dollars per line monthly and 50 dollars monthly plus two cents a minute.
- AI credits refresh monthly with no rollover on all four plans, so anything you do not spend that month is gone.
- Workflows and the power dialer only start at the Growth plan, which is 99 dollars per user per month on the annual term.
True India price
Registered business, per month
₹99
Close advertises $1/mo. A GST-registered business in India pays about ₹99 a month (₹1,191/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹117 a month.
- Sticker price
- $1/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹99
- Registered per year
- ₹1,191
- If you can't reclaim GST
- ₹117
- Try first
- Free trial before you commit budget.
- Watch for
- Paid plans from $1/mo, scaling to higher tiers (billed annually; monthly is higher). 14-day trial, no card required. Calling and SMS are usage-based. USD-billed, so add forex and GST for India. Confirm on vendor site.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Close fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
How Close compares
Against the 10 other crm toolswe list, from what we verified on each vendor’s own pages.
Less common among the other crm tools
Recorded for Close and for at most a third of the 10 others we list.
- AI sales agent
- Calendar sync
- Call forwarding
- Call transcription
- Email scheduling
- Google sso
- IVR phone menu
- Predictive dialer
Also in most alternatives
Recorded for at least half of the 10 others, and for Close.
- Mobile app
- Data enrichment
- Pipeline management
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Close? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Close?
Close is a sales-focused CRM built for inside and SMB sales teams, with built-in calling, SMS, and email sequencing so reps work leads without bolting on extra tools. It leans into speed and high-volume outbound rather than marketing breadth. It bills in US dollars and targets small, outbound-heavy teams rather than large enterprises.
Best for
- Inside and outbound sales teams that live on the phone
- SMBs wanting calling plus CRM in one
- High-volume SDR workflows
Who should avoid it
- Indian sales teams texting Indian numbers, because the pricing page names the United States, Canada, Britain and Australia for SMS and not India.
- Solo operators who want automation, since the nine dollar Solo plan excludes workflows and caps you at one user and 10,000 leads.
What we verified about Close
Read from Close’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed59
- Webhooks
- Developer platform section names REST API, webhooks and an MCP server
- Voicemail drop
- Calling section lists click to leave a pre-recorded voicemail
- Two way email sync
- Feature table lists two-way email sync so mail appears in Close and the external client
- Two factor authentication
- Security section lists two-factor authentication across plans
- Task management
- Task assignment to yourself and others plus a centralised task list are core features
- Role based permissions
- Four predefined roles, with custom roles only on the Scale plan
- Rest API
- API access with API keys or OAuth plus an event log is listed on every plan
- Predictive dialer
- Scale plan feature row describes dialing multiple numbers at once and auto-connecting when someone picks up
- Pipeline management
- Multiple opportunity pipelines can be created for different teams, products or sales processes
- Opportunity management
- Opportunity tracking with total value and expected value, up to 300 per lead
- Mobile app
- iOS and Android app manages the CRM, makes and receives calls and texts
- Mcp server
- Close ships an MCP server so AI models and agents can access CRM data
- IVR phone menu
- Premium Phone Numbers add-on provides a customisable phone menu, IVR, at nineteen dollars per line monthly
- Google sso
- Sign up and log in using an authenticated Google account is a listed security feature
- Email templates
- Reusable email templates plus snippets and dynamic template tags are listed CRM features
- Email scheduling
- Feature list includes scheduling emails to send at a future date and time
- Email open tracking
- Email section lists open tracking so reps see whether a contact opened before following up
- Data import export
- Import from another CRM or spreadsheet and export data is available on all plans
- Custom report builder
- Custom Graphs in Explorer allow more advanced reporting beyond stock dashboards
- Custom objects
- Feature list includes creating your own CRM objects associated with leads
- Custom fields
- All four plans allow 250 custom fields on leads, contacts and opportunities
- Contact enrichment
- Enrichment automatically fills contact and company records from LinkedIn and the web
- Call transcription
- Call Assistant add-on records, summarises and transcribes calls synced to Close
- Call recording
- Call recording retention is tiered at 30, 30, 90 days and unlimited on Scale
- Call forwarding
- Feature row describes redirecting incoming calls to another phone number
- Calendar sync
- Calendar sync supports both Google Calendar and Microsoft Outlook for meeting tracking
- Bulk email send
- Send bulk email is a listed feature, unlocked from the Growth plan onward
- AI sales agent
- Chloe is an in-CRM AI agent that calls leads, qualifies them and books meetings
- Activity dashboards
- Activity reports and dashboards show team calls, emails and won deals in real time
- AI batch calling
- Feature row states Chloe can call down a list of leads in batches
- AI email rewrite
- Pricing feature named AI Email Rewrite drafts and edits emails directly within Close
- AI lead summaries
- Lead Summaries generate an AI summary of key activities across calls, emails and meetings
- AI suggested next actions
- Suggested Action highlights stalled or at-risk deals and proposes next steps
- Blackout dates
- Workflows support blackout dates to stop automated email and SMS on holidays
- Bring your own phone line
- You can bring your own phone line or rent one from Close at a dollar a month
- Built in power dialer
- Pricing feature table lists Power Dialer that calls through a list without touching keyboard or mouse, from the Growth plan
- Call outcome logging
- Customisable call outcomes drive answer and conversion rate reporting
- Call transfer
- Standard call transferring appears in the calling feature comparison
- CRM migration importers
- Built-in importers exist for HubSpot, Pipedrive and HighLevel plus spreadsheets
- Custom activities
- Custom activity templates record activities specific to your sales process, from Growth up
- Custom voicemail greeting
- Calling feature list includes a custom voicemail greeting per user
- Duplicate detection and merge
- Duplicate lead detection on import plus the ability to merge duplicates is listed
- Funnel conversion reporting
- Opportunity Funnel Report analyses conversion rates, time to close and sales velocity
- Historical email import
- Pricing page lists importing past email communication with leads to keep historical context
- Lead visibility rules
- Lead visibility settings control which leads different users can see, on Scale
- Live call coaching
- Scale plan includes listen, whisper or barge on in-progress calls with your team
- Meeting notetaker
- Notetaker records, transcribes and summarises meetings synced from Zoom, Teams and Meet
- Mms support
- Workflow feature row explicitly says automated messages include SMS/MMS
- Multiple organizations
- Additional organisations can be bought at fifty dollars monthly, one free on Growth and Scale
- No code form builder
- Native forms capture website leads straight into Close with a no-code builder
- Ring group numbers
- Group numbers ring a group of phones simultaneously and stop when one is answered
- Round robin call routing
- Premium Phone Numbers add-on adds lead-based call routing and round-robin routing to reps
- Sales leaderboard
- Leaderboard ranks and compares users on chosen metrics over a timeframe
- Saved smart views
- Dynamic list building lets you search, filter and save shared views of leads and contacts
- Send as delegation
- Send As feature lets users send emails on another teammate's behalf
- SMS messaging
- Send and receive text messages within Close, with SMS templates and scheduled texts listed on pricing
- User groups
- Teams can be organised into up to 100 groups of up to 100 users for reporting
- Voip calling
- Make and receive calls worldwide inside Close, charged on usage at roughly two cents a minute
- Workflow automation
- Automated Workflows trigger SMS, email and call follow-up when leads hit criteria
What people use it for6
- Run outbound prospecting
- Homepage describes Chloe finding cold leads in the CRM and reopening conversations
- Forecast pipeline
- Reporting is described as pipeline, activity and forecasting
- Coach sales reps
- Call coaching, Balto and Gong integrations and call recordings support rep coaching
- Capture and qualify leads
- Native no-code forms capture inbound website leads directly into Close
- Book sales demos
- Chloe qualifies leads through live conversations and books meetings without rep involvement
- Manage sales pipeline
- Customer quote claims over a hundred thousand dollars saved switching from Salesforce to Close
Works with28
- Zoom
- Pricing integrations row lets you join Zoom meetings and watch recordings inside Close
- Zapier
- Zapier connection is listed as reaching 2000+ third-party apps
- Platform footer and nav list WhatsApp as a supported channel and integration
- Segment
- Close is available as a Segment destination to create or update leads
- Pipedrive
- FAQ names Pipedrive among the built-in CRM migration importers
- Monday com
- Monday by StargateApps syncs sales workflows between Close and monday.com
- Microsoft teams
- Notetaker supports Teams meetings alongside Zoom and Google Meet
- Microsoft 365
- Integration syncs meetings and tasks between Close and Microsoft 365
- Make
- Make is listed for building no-code workflows that automate actions in Close
- LinkMatch and Linked Helper create and sync Close leads from LinkedIn profiles
- Justcall
- JustCall syncs calls, texts, recordings and voicemails into Close
- Hubspot
- Directory lists syncing Close and HubSpot for marketing and sales automation
- Hightouch
- Hightouch syncs warehouse data back into Close for lead engagement
- Help scout
- Help Scout integration surfaces Close lead data inside support tickets
- Google meet
- Notetaker records meetings synced to Close from Zoom, Teams and Meet
- Google calendar
- Integration syncs meetings and reminders from Google Calendar into Close
- Gong
- Gong integration analyses Close calls and sales data with its AI tools
- Gmail
- Integrations directory lists Gmail sync and viewing all email activity in Close
- Customer io
- Customer.io integration sends Close contacts into email campaign automation
- Clay
- Clay integration enriches, automates and syncs Close data
- Claude
- Claude integration researches leads, summarises interactions and builds workflows
- Chatgpt
- ChatGPT integration pulls reports, researches leads and builds workflows in Close
- Calendly
- Calendly links sync with Close and can be inserted into emails in one click
- Airbyte
- Airbyte syncs Close data to a data warehouse for reporting and analysis
- Fireflies
- Fireflies logs meetings, transcripts and AI summaries into Close automatically
- Fivetran
- Fivetran sends Close data to a warehouse for advanced analytics
- Highlevel
- FAQ lists HighLevel as a supported built-in import source when switching CRMs
- Retool
- Retool is listed as a way to build custom apps on top of Close data
Terms, compliance and how you buy34
- Money back guarantee
- Pricing page promises a full refund, no questions asked, within thirty days
- Soc2 certified
- Security section of the pricing table states SOC2 Type 2 compliant
- Smb focused
- Plans and copy target solo operators through scaling orgs rather than large enterprise
- Self serve signup
- FAQ answers Do I need to talk to sales with a flat no, Close is designed to be self-serve
- No card required
- Sign-up copy repeats no credit card required for the free trial
- Monthly or annual billing
- Pricing toggle offers monthly and annual with the annual rate lower on every tier
- Email only support
- Support row lists a 24/7 knowledge base and email support with no phone tier
- Annual discount
- Annual billing drops Solo from 19 to 9 and Scale from 149 to 139 dollars
- Credit based pricing
- Each plan includes 500 to 2,000 AI credits per user with extra credits purchasable
- Add ons priced separately
- IVR lines, Call Assistant and extra organisations are all separately priced add-ons
- A2p 10dlc registration required
- Pricing note says A2P 10DLC registration is required to send SMS to US numbers
- AI first positioning
- Marketing leads with Chloe the AI sales teammate rather than classic CRM features
- Cancel anytime monthly
- FAQ says monthly subscriptions can be upgraded, downgraded or cancelled anytime
- Downgrade effective at term end
- FAQ states downgrades or cancellations take effect at the end of the billing term
- Fourteen day free trial
- Footer CTA says try Close free for 14 days with no contracts
- Gdpr and ccpa pages
- Footer publishes dedicated GDPR and CCPA compliance pages
- Hundred plus integrations
- Nav claims ChatGPT, Claude, WhatsApp and 100+ more integrations
- Lead cap on entry plan
- Solo caps leads at 10,000 while higher tiers are unlimited
- Llms txt published
- Site invites AI agents researching Close to read its llms.txt file
- Misleading headline discount
- The save up to 50 percent banner only holds on Solo, Growth falls just 109 to 99
- No credit rollover
- Pricing states AI credits refresh monthly with no rollover on all four plans
- No free plan
- Only a time-limited trial is offered, the cheapest ongoing tier is nine dollars
- No india SMS support
- SMS support is named for US, Canada, Britain and Australia, India is not listed
- No INR billing
- Our research notes Indian buyers absorb forex and GST on every USD renewal
- Outbound sales oriented
- The whole product is framed around calling, texting and emailing leads at volume
- Per seat pricing
- Every tier is quoted per user per month rather than a flat platform fee
- Single user entry plan
- Solo is limited to one user and capped at ten thousand leads
- Solo operator friendly
- Solo tier is positioned for founders and solo reps who need a real CRM not a spreadsheet
- Transparent public pricing
- All four seat prices are published on the pricing page for both billing cycles
- Trial data deleted after grace
- FAQ warns the account pauses and data remains only for a limited period before deletion
- Usage based telephony
- Calling and SMS are passed through at cost, around two cents a minute plus line rental
- Usd billed
- All prices quoted in US dollars with no INR option shown
- Us headquartered
- Footer address is 111 Congress Avenue, Austin, Texas, United States
- Workflows gated to higher tier
- Solo and Essentials both say workflows not included, they start at Growth
Compare Close
Use these pages when you already know the tool name but need a plain-English decision against real alternatives.
Similar tools to Close
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Paid plans from $1/mo, scaling to higher tiers (billed annually; monthly is higher). 14-day trial, no card required. Calling and SMS are usage-based. USD-billed, so add forex and GST for India. Confirm on vendor site.
Verified against the sources above. How we research & rate software →
In practice
Where Close fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
Does Close give a GST invoice in India?
Close does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Close good for Indian small businesses?
Close is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does Close have a free plan?
Close does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
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