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The India-first software decision platform. Tell us your goal and we tell you which stack to use, what to start with, and what to check before you buy.

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© 2026 FindThatSoftware. Source-backed, India-first.Recommendations are editorial — vendor relationships never set rankings.
FindThatSoftware
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WhatsApp Business

Gupshup

Large India-origin conversational messaging platform and WhatsApp Business Solution Provider (BSP), strongest at high-volume messaging.

Source-checked profile2 sources

FindThatSoftware verdict

Pick Gupshup when you send WhatsApp/SMS at serious scale (roughly 100,000+ messages/month) and want one platform across channels with real volume discounts - it's a natural fit for fintech, NBFC, and large D2C. For a small business that just wants a shared team inbox and simple broadcasts, a lighter BSP (Wati, Interakt, AiSensy) is usually quicker to adopt. Pricing is the wrinkle: Gupshup charges Meta's per-message rate plus its own platform fee/markup and does not publish one flat rate, so get a written quote for your volume and channel mix.

FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.

Should you use Gupshup?

Use it if High-volume senders (fintech, NBFC, large D2C) doing 100k+ messages/month. Avoid it if Small businesses wanting the simplest team inbox and broadcasts

Starting price
Custom
Free plan
Not available
Free trial
Available
FindThatSoftware status
Source checked Jun 26, 2026
Source trail
2 public sources
Affiliate link
No
Visit Gupshup

What is Gupshup?

Gupshup is one of the largest conversational-messaging platforms originating in India and an official WhatsApp Business Solution Provider (BSP). It lets businesses send and receive WhatsApp, SMS, RCS, and other channel messages at scale, build chatbots and journeys, run marketing campaigns, and connect via APIs. Its core strength is very high message volume - banks, NBFCs, and large D2C brands use it for OTPs, transactional alerts, and marketing - with deep India and Southeast Asia carrier relationships and volume pricing.

Best for

  • High-volume senders (fintech, NBFC, large D2C) doing 100k+ messages/month
  • Businesses wanting one platform across WhatsApp, SMS, and RCS
  • Teams needing chatbots, journeys, and APIs at scale
  • Companies that value India/SEA carrier reach and volume pricing

Who should avoid it

  • Small businesses wanting the simplest team inbox and broadcasts
  • Buyers who need fully transparent, published flat pricing upfront
  • Very low-volume senders who won't hit volume-discount thresholds

Pros

  • Built for very high message volume with real volume discounts
  • Multi-channel (WhatsApp + SMS + RCS) on one platform
  • Strong India/SEA carrier relationships
  • Robust APIs, chatbots, and journeys

Cons

  • No single published flat rate; platform fee/markup is quote-based
  • Heavier than lightweight BSPs for small-business onboarding
  • Best economics only kick in at high volume

Compare Gupshup

Use these pages when you already know the tool name but need a plain-English decision against real alternatives.

Gupshup alternatives

Compare practical options in the same category by price, fit, and caveats.

View alternatives
GallaboxIndian SMBs selling/supporting on WhatsAppAiSensyIndian SMBs running WhatsApp broadcasts and promotionsDoubleTickIndian sales teams selling on WhatsApp

Pricing caveat and source trail

Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.

Gupshup charges Meta's per-message WhatsApp rate (India, from 1 Jan 2026: marketing ~Rs.0.86/msg, utility/authentication ~Rs.0.115/msg) PLUS its own platform fee/per-message markup. No single flat plan price is published - costs scale with volume and channel mix and favour high-volume senders. Get a written quote from Gupshup for your volume.

Gupshup WhatsApp API pricing modelhttps://support.gupshup.io/hc/en-us/articles/360012075779-Whats-is-Gupshup-s-pricing-model-What-is-Gupshup-fee-and-WhatsApp-fee-in-pricingGupshuphttps://www.gupshup.ai/

Verified against the sources above. How we research & rate software →

Should you use Gupshup?

Use Gupshup if High-volume senders (fintech, NBFC, large D2C) doing 100k+ messages/month. Avoid it if Small businesses wanting the simplest team inbox and broadcasts

Is Gupshup good for Indian small businesses?

Gupshup can work for Indian buyers, but check currency, tax, billing, support, and whether the workflow justifies foreign-currency pricing.

Does Gupshup have a free plan?

Gupshup does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.

Not sure if Gupshup is the right fit?

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FindThatSoftware

The India-first software decision platform. Tell us your goal and we tell you which stack to use, what to start with, and what to check before you buy.

Browse by area

Sales & CRMMarketing & ContentSupport & MessagingCommerce & OperationsAutomation & AI PlatformsDeveloper & DataFinance & MoneyIT, Security & HostingIndustry Solutions

Explore

Software stacksBest-for guidesCategoriesBuying guidesFree calculatorsSoftware pricing dataFree softwarePricing reportGlossaryGet buying helpHow we researchSubmit application
© 2026 FindThatSoftware. Source-backed, India-first.Recommendations are editorial — vendor relationships never set rankings.