Software stack to run a hotel or guesthouse in India

Manage front desk, room inventory, OTA channels, and a direct booking engine in one system.

The PMS is the hotel's core, and a cloud one with a channel manager keeps OTA and direct rates in sync while a booking engine wins commission-free direct bookings. Choose by property size.

Hotelogix is India-present and aimed at independent and boutique hotels, with a zero-commission web booking engine that suits small properties cutting OTA fees. eZee is a broad all-in-one with POS for hotels that also run a restaurant. DJUBO is India-rooted with strong local OTA and gateway integration. All quote in USD or custom, so get a quote for your room count; IDS Next fits larger chains.

Take booking deposits and final bills by UPI, cards, and payment links.

Advance deposits cut no-shows and UPI is what Indian guests expect, so payment links tied to a booking help. All of these are India-built, RBI-licensed, and INR-billed.

Razorpay and Cashfree are full gateways with UPI, cards, and payment links, and often integrate with the PMS or booking engine. Instamojo is the simplest for a homestay or guesthouse that just needs payment links. Compare per-transaction fees and check which one your PMS supports natively to avoid manual reconciliation.

Send booking confirmations, pre-arrival details, and review requests on WhatsApp.

Guests read WhatsApp more than email, and the official Business API lets you confirm bookings, share directions, and request reviews without a personal number. These are India-built and INR-billed.

AiSensy is INR-billed with a free tier, an easy start for confirmations and review requests. Gallabox and Interakt add shared inbox and chatbots if the front desk answers enquiries and reservation queries in chat. Pick on how much two-way conversation you expect; all run on the official WhatsApp API with per-conversation charges.

Record revenue and expenses and produce GST-correct books.

Hotel tariffs fall into different GST slabs by room rate, and restaurant and other services add their own, so billing and books must be set up correctly. These are India-built and INR-billed.

TallyPrime is the default most Indian accountants use and handles GST well. Zoho Books is cloud-based and easy to share with your CA. Vyapar is the simplest and cheapest for a small guesthouse. Pick Tally if your CA insists, and Zoho Books or Vyapar for a lighter cloud option.

Build a social presence, market to past guests, and collect feedback and reviews.

Direct bookings beat OTA commissions, and reviews plus repeat guests are what drive them, so social, past-guest email, and feedback capture all matter. SocialPilot and Brevo are INR-friendly options.

SocialPilot is INR-billed and handles scheduling across your social channels affordably. Brevo runs email and offers to past guests and is INR-billed with a free tier. Google Forms is free for collecting feedback that you can turn into review requests. Together they build direct demand without OTA commissions.