Customer Support tools for Indian businesses

HubSpot CRM

A popular free CRM foundation with strong marketing and sales expansion paths.

Starts at

$ 20/user/mo

Sources

2 cited

Salesforce

A highly scalable CRM platform for complex sales, reporting, and enterprise workflows.

Starts at

$ 25/user/mo

Sources

2 cited

Customer messaging and AI support platform with live chat, bots, and the Fin AI agent.

Starts at

$ 29/user/mo

Sources

2 cited

AiSensy

WhatsApp marketing platform built on the official WhatsApp Business API for broadcasts, chatbots, and team inbox.

Starts at

₹ 2500/user/mo

Sources

4 cited

Live chat and AI chatbot software from Freshworks for website, app, and messaging support.

Starts at

$ 19/user/mo

Sources

2 cited

Help desk and ticketing software from Freshworks for multichannel customer support.

Starts at

$ 19/user/mo

Sources

2 cited

Shared-inbox help desk focused on simple, human customer support for small teams.

Starts at

$ 25/user/mo

Sources

2 cited

Jasper AI

AI content platform built for marketing teams to create on-brand written and visual content at scale.

Starts at

$ 59/user/mo

Sources

2 cited

SMB-friendly live chat and chatbot platform with AI, popular with small ecommerce stores.

Starts at

$ 24.17/user/mo

Sources

2 cited

Enterprise customer service platform with ticketing, messaging, and AI-powered support.

Starts at

$ 19/user/mo

Sources

2 cited

Help desk and ticketing software from Zoho with automation, SLAs, and AI, integrated with the Zoho suite.

Starts at

₹ 420/user/mo

Sources

2 cited

Indian cloud call-management platform with IVR, virtual numbers, and call tracking for SMBs.

Starts at

₹ 2500/user/mo

Sources

2 cited

Overloop AI

AI sales prospecting platform that automates outbound email and LinkedIn campaigns with a B2B contact database, AI message writing, and email verification.

Starts at

$ 69/user/mo

Sources

2 cited

Free live chat software with a shared inbox and basic chat widget for websites.

Starts at

Free

Sources

2 cited

Agent Frank (Salesforge)

AI SDR from Salesforge that automates outbound prospecting - finding leads, writing personalized emails, and booking meetings across email and LinkedIn.

Starts at

$ 499/user/mo

Sources

2 cited

Virtual phone system and call-centre software with numbers in many countries and CRM integrations.

Starts at

$ 18/user/mo

Sources

2 cited

Chaindesk

No-code AI chatbot platform that trains a support agent on your data and deploys it to websites, WhatsApp, Slack, and Shopify.

Starts at

$ 49/user/mo

Sources

2 cited

Meya AI

Developer-focused chatbot platform for building customer-support bots using BFML and Python, with messaging-channel and helpdesk integrations.

Starts at

$ 99/user/mo

Sources

2 cited

Outverse

Enterprise platform for deploying and governing AI customer-service agents across email, chat, voice, and APIs, with observability and compliance controls.

Starts at

Custom

Sources

2 cited

Expertise AI

AI GTM/sales platform (formerly Chatsimple) with a website agent that engages and identifies visitors, qualifies inbound leads, and books meetings 24/7; integrates with HubSpot and Salesforce.

Starts at

$ 500/user/mo

Sources

2 cited

Forethought

AI agent platform for customer support automation - ticket resolution, triage, and agent copilot across chat, email, and voice. Now part of Zendesk.

Starts at

Custom

Sources

2 cited

India-founded experience platform with conversational surveys, forms and feedback automation.

Starts at

$ 19/user/mo

Sources

1 cited

Indian cloud telephony and customer-engagement platform for calls, IVR, and SMS at scale.

Starts at

₹ 1667/user/mo

Sources

2 cited

Wati

End-to-end WhatsApp Business API platform with a shared team inbox, chatbots, and broadcasts.

Starts at

₹ 999/user/mo

Sources

3 cited

Agentforce Service Agent

Salesforce's autonomous AI customer-service agent on the Salesforce platform; handles support across chat, SMS, and voice, grounded in your data.

Starts at

Paid / usage-based

Sources

2 cited

Help desk and ticketing software with automation, SLAs, and asset management for support teams.

Starts at

$ 24/user/mo

Sources

2 cited

Indian enterprise conversational AI platform for automating support and engagement across channels.

Starts at

Paid / usage-based

Sources

2 cited

Zowie

Enterprise AI agent platform for customer service across chat, voice, email, and contact center, with a decision engine and multi-LLM support.

Starts at

Custom

Sources

2 cited

Cloud telephony and VoIP provider with virtual numbers, IVR, and contact-centre features.

Starts at

₹ 1599/user/mo

Sources

2 cited

Indian cloud contact-centre (CCaaS) platform with IVR, call routing, and CRM integrations.

Starts at

Custom

Sources

2 cited

Indian cloud telephony provider offering virtual numbers, IVR, and cloud contact-centre tools.

Starts at

₹ 1499/user/mo

Sources

2 cited